DELIVERIES, COLLECTIONS & SHIPPING

COVID-19 UPDATE

- London delivery: Tuesday and Friday.
- London collection: Monday, Wednesday and Friday, and most weekends.
- UK shipping: Friday only.
- This might update from time to time, the latest dates are available on the date picker at check out.

DELIVERIES

We now charge a set fee of £9 for delicate delivery across most of London. Your post code will be checked for eligibility at checkout. All our deliveries are made between 8am-5pm. If you require your order at a specific time or to an address that is outside of our delivery radius, please send us an email with your requirements so we arrange that for you - additional charges may apply.

COLLECTIONS

You can collect from our kitchen free of charge. You'll have the option to select a specific time slot at checkout; please make sure you collect within your time slot regardless of our public opening hours. If you are running late or would like to collect your order earlier, please send us an email and we'll try to accommodate (no promises though, we can't guarantee collection outside your time slot).

If arranging your own courier collection we would advise always booking a van or car, rather than a motorbike, because our products are fragile (especially cakes) and won't survive the bumpy motorbike ride.

Please bring a copy of your confirmation email with you when you come to collect, or ensure your courier has your name and order number.

SHIPPING

We use a premium next day delivery service through DPD. You will receive an email with tracking information and a one hour time slot on the day of delivery.